waiting on costing...

It's been three weeks since our colour selection appointment and we are still waiting on the costing...not sure how this can take so long;

we had our kitchen selection appointment last week and had no idea how much we had raked up in upgrades from the last appointment. The consultant for the kitchen selection had warned me it will take at least 2 weeks before we hear from him as Eden Brae was behind (from system issue they had??? ).

Now we have our tile selection coming up next week and again its hard to decide if we want to upgrade anything since we don't know how much anything we decided costs...very frustrating deciding on anything as they're unable to tell you how much????not sure this is the best process.