Like I said before the picture above which is displayed in the Home Option Gallery was what we thought we'd be getting but instead our taps were installed too low. I don't think they should display this photo in the Home Option if the end product does not look like this. Not happy about this at all as we had to buy new spouts so that we can use the basins. We opted for the Fluid Plus bath spout as these were shorter and went up slightly and they matched the existing taps. Hope this works. We didn't really need more unbudgetted expenditure.At no time during the build were we asked to specify how high we wanted the taps. I thought I would have sounded too pedantic if I specified the height of the taps when we were choosing all our fixtures but in hindsight I guess this would not have resulted in what we have now. I did inquire about this at the start of the build when the plumbing went in and was told by my SS not to worry as they knew what they were doing, it will all be sorted out...gullible me believed him. I should have put this in writing then....
I should have gone with a mixer which was my first option but instead I went with the 'standard' taps. My bad, I should have gone with my instinct. I think the taps were the only thing I didn't change. lol.
Speaking of the Home Option Gallery - they have a frameless shower screen there too and there's no hob to be seen in site - my SS should visit this Gallery so he can see what a 'frameless' screen looks like.
How do I get over this? I'm just totally gutted about these mistakes. I guess I had high expectations and EB just hasn't delivered.
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2 comments:
I'm really sorry that they've stuffed up, hermyleen. Unfortunately, as I remember hearing from another EB customer, they can't handle anything outside the 'standard'. That's when they get into real trouble.
I hate sounding negative all the time, things could have been worse I guess but I'm just disappointed as I envisaged something looking wow and it's turned blah
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