Last friday we wrote a formal letter of complaint regarding last weeks debacle to the Construction Manager (CM). In our letter we also voiced our concern regarding the 'independent' inspection done by Tyrrells as we have not seen this report to date and according to my SS will not see until the end of the build. Not sure if I agree with this procedure...
Our CSR suggested we have a meeting with our CM, we were concerned with EB's procedure and the amount of outstanding issues from the progress report. The CM did not waste any time and conducted the meeting this morning on site. I think Howard has helped us on this score.
From our meeting this morning our CM told us that EB will be changing their procedure on how the progress inspection will be done. The SS will have a checklist to go through in terms of what needs to be completed before they have a progress inspection done by anyone (Tyrrells, council or client). I guess by doing this it will eliminate having such a long list of issues at the end of the build; Hopefully will see some outcomes/actions from this meeting this week.
The meeting was positive and empathetic to our concerns so hopefully will not have a repeat performance of last week.
New Things, New York & Happy New Year
10 years ago
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2 comments:
I hope for your sake, it wasn't just a PR stunt, as we experienced 3 weeks ago.
Good luck.
I bet it was a PR stunt.
Thats all we ever get from Eden Brae.
A report we have and it appears some work breached building codes and still no response.
Your lucky in some ways, because our house is finished and getting anything fixed is a joke.
You cannot trust anything the CM or the SS says. They will say anything to delay and frustrate you to the point of surrender.
They have no intention of sorting anything out.
Go higher and demand action, but even that will probably end in disappointment, because I really feel that they are not capable.
All the best
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